The error code 0x80070422 can halt the critical process of Windows updating, posing a significant challenge to keeping your system secure and functional. This error, which typically indicates that the Windows Update service has encountered an issue, can be caused by a variety of factors, including service misconfigurations, registry errors, and security software interference.
Identifying and addressing the underlying cause is critical to restoring the ability to receive and install critical updates. This guide provides a comprehensive set of solutions, so if you’ve recently encountered this problem, keep reading.
How to resolve the error 0x80070422 in Windows
The error code 0x80070422 in Windows usually appears when there is a problem with the Windows Update service, indicating that it is disabled or not working properly. This may prevent Windows from downloading and installing updates, compromising system security and performance.
Here are some effective solutions to the 0x80070422 error:
Solution 1: Start the Windows Update Service
Ensuring the Windows Update service is running is crucial, as this error often occurs if the service is disabled.
- Press Windows + R, type
services.msc, and press Enter.
- Scroll down and find Windows Update in the list.
- Right-click on Windows Update and select Properties.
- Set the Startup type to Automatic. If the service is stopped, click Start to begin the service.
- Click Apply and then OK.
Solution 2: Check Network Connection Settings
Specific network policies can interfere with Windows Update. Ensure that your network is set to private, not public, and check for any VPN or proxy settings that might be causing the issue.
- Go to Settings > Network & Internet.
- For Wi-Fi connections, click on your Wi-Fi network and ensure it’s set to Private.
- If you’re using a VPN or proxy, consider temporarily disabling it to see if that resolves the error.
Solution 3: Disable IPv6
In some cases, disabling IPv6 has been reported to resolve update issues.
- Open Network and Sharing Center by right-clicking the network icon in the system tray and selecting it.
- Click on your connection and then click Properties.
- Uncheck the box next to Internet Protocol Version 6 (IPv6) and click OK.
Solution 4: Manually Reset Windows Update Components
Manually resetting the components can help resolve issues by clearing the update cache.
- Open Command Prompt as Administrator by searching for it, right-clicking, and selecting Run as administrator.
- Stop the BITS, Windows Update, Cryptographic, and MSI Installer services by typing and executing the following commands:
- net stop bits
- net stop wuauserv
- net stop appidsvc
- net stop cryptsvc
- Rename the SoftwareDistribution and Catroot2 folders to reset the update history by typing and executing:
- ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
- ren %systemroot%\System32\catroot2 catroot2.old
- Restart the services you stopped earlier by typing and executing:
- net start bits
- net start wuauserv
- net start appidsvc
- net start cryptsvc
Solution 5: Modify Registry Settings
Incorrect registry settings can sometimes prevent Windows Update from functioning properly. Modifying specific registry keys may resolve the issue.
- Press Windows + R, type
regedit, and press Enter to open the Registry Editor.
- Navigate to
- Ensure the EnableFeaturedSoftware value is set to
1. If it’s not present, right-click on the right pane, select New > DWORD (32-bit) Value, name it EnableFeaturedSoftware, and set its value to
- Close the Registry Editor and restart your computer.
Solution 6: Perform a Clean Boot
Performing a clean boot starts Windows with a minimal set of drivers and startup programs, which can help identify if third-party software conflicts with Windows Update.
msconfigin the Start search box and press Enter to open the System Configuration utility.
- In the Services tab, check Hide all Microsoft services and click Disable all.
- Switch to the Startup tab and click Open Task Manager. Disable all startup items.
- Restart your computer and try running Windows Update again.
Solution 7: Use the Media Creation Tool
If direct updates through Windows Update are failing, using the Media Creation Tool to upgrade your system can bypass the error.
- Download the Media Creation Tool from the official Microsoft website.
- Run the tool and select Upgrade this PC now.
- Follow the on-screen instructions to upgrade Windows, which can resolve underlying issues causing the error.
Solution 8: Temporarily Disable Windows Firewall and Antivirus
Sometimes, Windows Firewall or antivirus software might block the Windows Update process. Temporarily disabling these can help determine if they’re causing the issue.
- Go to Control Panel > System and Security > Windows Defender Firewall and turn it off temporarily.
- Disable your antivirus software from its application interface.
- Try running Windows Update again. Remember to re-enable the firewall and antivirus afterward.
Navigating through the error code 0x80070422 necessitates a careful and thorough approach to identifying and correcting the barriers that prevent Windows Update from functioning properly. You can effectively overcome this hurdle by systematically applying the solutions outlined in this article, which range from service restarts and registry tweaks to the use of the Media Creation Tool.
Regularly ensuring that your system’s configuration aligns with Windows Update requirements not only helps to avoid this error, but also strengthens your system’s defense against vulnerabilities by keeping it up to date.
While the error code 0x80070422 can be intimidating, the steps outlined here will equip you with the knowledge needed to tackle and resolve update issues, ensuring the health and security of your Windows operating system.