Twitter images and videos not loading on iPhone (FIX)

Besides serving as the main gateway to your favorite person’s thoughts and attitudes, Twitter is also a huge media aggregator. Millions use Twitter for sharing and viewing pictures, videos, and other content on a daily basis. So what happens when the Twitter app is not loading images on your iPhone? Well, I assume you’ll want to resolve that problem as soon as possible.

How to fix the Twitter app not loading pictures and videos on iOS

If you recently encountered this issue, and I assume you have, here are a few things you can try when Twitter for iOS fails to load a picture or a video.

1. Update the app
2. Reboot and reset the phone
3. Reinstall the app
4. Clear the app cache
5. Check the network connection

Solution 1 – Update the app

Although Twitter is a social network that functions independently from users, you still access it through the app. And apps are bug-prone. It’s quite possible that something got messed up inside the app’s code with the previous update, so developers now have to come up with a solution.

Since Twitter is huge, with a big development team, the issue should be acknowledged relatively fast. So, just keep checking for new updates, and hopefully one will solve the problem.

But while you’re waiting for a patch, there’s more you can try in the meantime.

Solution 2 – Reboot and reset the phone

The oldest solution to any tech problem is also applicable here. Before doing something more drastic, like deleting the app, simply reboot your phone and see if the issue persists. A few users reported the reset resolved the problem, so there’s a chance.

How to reboot iPhone X/XS/XR and iPhone 8

1. Quickly press and release the Volume Up button.
2. Quickly press and release the Volume Down button.
3. Press and hold the Side button (sleep/wake, on/off).
4. Keep holding the Side button, even after the Shut down screen appears.

How to reboot and reset iPhone 7 

1. Press and hold the On/Off button on the right side.
2. Keep holding the On/Off button and press and hold the volume down button on the left side.
3. Hold both buttons as the screen turns off, and keep holding them until the screen turns back on and displays the Apple logo.

How to reboot older iPhones and iPads

1. Press and hold the On/Off button on the right side.
2. Keep holding the On/Off button and press and hold the Home button on the left side.
3. Hold both buttons as the screen turns off, and keep holding them until the screen turns back on and displays the Apple logo.

Solution 3 – Clear the app cache

Unlike many other apps, Twitter actually allows you to clear the app cache and waste storage! Kudos to the development team!

So, why not take advantage of this feature? Who knows, maybe it’ll allow pictures and videos to load again. Here’s how to clear the Twitter app cache:

1. Tap the Me button.
2. Tap Settings (the gear icon).
3. Go to Settings > Data Usage.
4. First, tap Media Storage. This allows you to clear the cache stacked in the general Twitter storage.
5. Now, tap Web Storage. These are ‘leftovers’ from websites you visited in the Twitter app.

Solution 4 – Reinstall the app

In case clearing the cache didn’t do the trick, you can always reinstall the app. Go on and delete the Twitter app, and install it from the App Store again. Maybe the freshly installed app will now show media.

Solution 5 – Check the network connection

Twitter images won’t be loading on your iPhone if there’s something wrong with your internet connection. So, take some time to investigate it.

In case there’s indeed something wrong with your connection, but you don’t know what to do, I suggest resetting the Network settings. Just keep in mind this will reset all your network settings, so you’ll have to log in to your WiFi networks again and maybe re-adjust all the Data settings.

Here’s how to reset network settings in iOS:

1. Open Settings.
2. Tap General.
3. Tap Reset.
4. Choose Reset Network Settings.
5. Enter your passcode when prompted.
6.  Tap Reset to confirm.
7. Restart your device.
8. Reconnect with a known Wi-Fi source and try commanding Siri again.

That’s about it. I hope at least one of these solutions helped you resolve the problem with missing pictures and videos in the Twitter app for iOS. If you have any comments, questions, or suggestions, just let us know in the comments below.

Editor’s note: This article was originally published in May 2019. We made sure to revamp it for freshness and accuracy.