Huawei’s enormous growth is well-justified by the devices they delivered in the last few years. It’s only the question of time before they get to contest first place with Apple or Samsung. And latest flagship ”P” handsets are definitely a step forward in many regards.
Even though P10 Lite isn’t on the same level as P10 and P10 plus flagships, it’s an amazing mid-range handset that rewards users with a slick design, great IPS LCD screen and overall above-average performance. It comes with the latest version of Huawei Android variation, EMUI 5.1, and to date, P10 Lite received mostly positive reviews.
However, after some time, issues started to pile up. Don’t get us wrong, this is is the case with most other devices and the problems we enlisted below aren’t common and widespread. But, if you have any issues with your latest acquisition, make sure to check the list below and look up for a solution.
Battery drainage
Huawei is not known for fast battery drainage on previous devices, but, it seems that the latest addition to P lite series is somewhat troubled in that regard. With the 3000 mAh, P10 Lite battery doesn’t lack longevity, at least if you’re not an intensive user. Fast charging is a great improvement over P9 and will let you recharge much faster. However, it seems that the EMUI 5.1 kind of drains more battery than EMUI 5.0 and the more demanding screen is a greater consumer, too.
Some users reported that the battery life is underwhelming, so we prepared some tips for you to improve it. If you’re unsure what to do, the steps below should be informative.
- Disable power-consuming background apps. You can do that within the Phone Manager > Lock Screen Cleanup.
- Navigate to Settings > Advanced Settings > Location Mode, and choose Device only if you’re not in need of GPS’s high accuracy at the moment.
- Navigate to Settings > Advanced Settings > Location > 3-dot Menu > Scan settings, and disable Wi-Fi and Bluetooth scanning, respectively.
- Reset phone in Safe mode and look for changes. If the battery life is much longer, that would imply that some 3rd-party app is hogging on your battery. Most of the time, the problem is resolved by uninstalling lately installed apps.
- Turn off your device.
- Press and hold the Power button.
- Once the Huawei screen appears, release the Power button and press and hold the Volume Down key.
- You should see the ‘Safe mode’ notification in the lower-left corner of the screen.
- Disable Auto brightness and set a preferred brightness manually.
Slow speed and lag
In the hardware department, P10 Lite is probably one of the best-buy models in the mid-range category. It’s fast and reliable as they come. However, the occasional issues with performance aren’t unusual. Some of them reported freezes after unlocking while others have had experienced performance drops while running some demanding games.
Even the manufacturer said that the eMMC memory instead of faster UFS. That’s just like that. Another thing that might affect performance drops is related to overheating which we will address below.
If you’ve experienced something similar, there are some things you can do to resolve the issue.
- Restart your device. If it won’t react to standard Power Off procedure, you can force shut down by holding the Power button long enough.
- Wipe cache partition. Follow the instructions below:
- Power off your device.
- Press and hold the Volume Down key and Power Button simultaneously.
- When the phone starts, use the Volume Down to navigate throughout the menu.
- Select Recovery mode with the single press of Power button.
- Press the Power button to start Recovery mode. The Android robot with exclamation point should appear.
- Hold Power Button and press once Volume Up key. The menu should appear.
- Use the volume buttons to scroll to “wipe cache partition” and confirm with a single press of Power Button.
- Let the phone cool down for a while.
- Reset device to factory settings.
- Open Settings.
- Tap Backup & Reset.
- Choose Backup Now to save your data to a cloud service. Additionally, you can backup your data to a PC.
- After it is done, in the same menu choose Reset Phone.
- Tap Erase All and confirm.
- The device will reboot and start the process that should last for less than 5 minutes.
- This will completely restore every customized setting, so make sure to back up your data.
SIM card issues
Just as the previous iterations in P Lite series, P10 Lite supports either dual-SIM or SIM + SD card variation. Now, it’s not exactly hard to set up preferred cards in the compartment, but there are some things to know. Firstly, only the primary SIM card supports 3G and above technologies. Second is exclusively bound to 2G. So, if you’ve experienced connection losses or a network coverage error, make sure to check which card you use.
In addition, you should double check is everything set as intended before the suspicion of hardware malfunction arises. In addition, you can restart your device and look for changes. After that, you shouldn’t have any problems with the SIM card.
Bluetooth issue
Bluetooth issues were not uncommon for Huawei handsets before, and they are still present for some users of P10 Lite. Some of them reported connectivity issues while trying to pair their phone with the car media board or a wireless headset. For some, the connection is unstable and crashing frequently, while others weren’t able to connect in the first place. Firstly, you must make sure that the P10 Lite is the culprit for the failed pairing. Check connection with multiple devices to make sure that the phone is the problem.
If that’s the case, follow the instructions below to resolve the problem at hand:
- Make sure that the Airplane mode is disabled.
- Restart your device.
- Clear pairing and reconnect again.
- Try disabling Wi-Fi and Mobile Data while using Bluetooth.
If the problem is still there, you should contact your vendor or responsible carrier since the problem is certainly hardware-related.
Fingerprint scanner issues
The fingerprint scanner is more than a useful feature on flagship devices. But, lately, even the mid-range devices are packing reader with a variety of nifty uses. And Huawei is one of the first large manufacturers that started implementing fingerprint reader on the majority of its devices. The scanner on Huawei P10 Lite is just as fast and well-placed like on P9. But, there’s still a problem or two regarding its occasional erratic behavior.
There are some workarounds you can apply before concurring that the hardware is the problem.
- Clean your fingerprint scanner. Use a wet cloth to clean the fingerprint scanner of dirt.
- Restart your device.
- Disable fingerprint gestures. Open Settings > Fingerprint ID, and disable all gestures except the standard unlock feature.
- Perform a factory reset:
- Open Settings.
- Tap Backup & Reset.
- Choose Backup Now to save your data to a cloud service. Additionally, you can backup your data to a PC.
- After it is done, in the same menu choose Reset Phone.
- Tap Erase All and confirm.
- The device will reboot and start the process that should last for less than 5 minutes.
- This will completely restore every customized setting, so make sure to back up your data.
In the end, if the problem is persistent, contact your vendor or carrier and report the problem.
Volume issues
Certain users reported issues with the sound volume of certain apps notifications and many other aspects, with the exclusion of ringer sound that works as intended. Namely, some of them reported too loud or quiet notifications and other multimedia features. And even though they tried to regulate or even mute the sound, it still remained the same.
For that purpose, we advise you to wait for the future update which should resolve the sound bug. Meanwhile, you can use the ”Do not disturb” mode to disable certain sounds. In addition, try some of these workarounds:
- Restart your device.
- Boot in safe mode.
- Turn off your device.
- Press and hold the Power button.
- Once the Huawei screen appears, release the Power button and press and hold the Volume Down key.
- You should see the ‘Safe mode’ notification in the lower-left corner of the screen.
- Restore factory settings:
- Open Settings.
- Tap Backup & Reset.
- Choose Backup Now to save your data to a cloud service. Additionally, you can backup your data to a PC with HiSuite.
- After it is done, in the same menu choose Reset Phone.
- Tap Erase All and confirm.
- The device will reboot and start the process that should last for less than 5 minutes.
- This will completely restore every customized setting, so make sure to back up your data.
Overheating issues
Another problem that emerged with the introduction of massive hardware improvements is the overheating. And most of the modern smartphones will eventually get hot, but some of them are more prone to it than others. Huawei P10 Lite, for example, is prone to overheating. Especially in the upper back part. Don’t get us wrong, this occurrence requires certain circumstances, like intensive gaming or exposure to the sun for an extended period, or use during charging.
Because of that, make sure to keep your phone far from the heat sources and leave it be while fast charging. In addition, don’t use alternative, commercial chargers instead of the one OEM provided you with.
Moreover, if the device overheating occurs during the idle state or standard use, make sure to take it for repair or ask for a replacement.
Wi-Fi and Mobile Data issues
Besides the Bluetooth issue, there are additional problems that are also related to connectivity. Namely, some users reported poor Wi-Fi signal or constant disconnection while using P10 Lite. In addition, others are experiencing poor connection while using Mobile data. There are so many factors for this occurrence, and many of those are not exclusively phone-related.
We enlisted some of the probable solutions for the problem and you can find them just below.
Mobile Data troubleshooting:
- Switch Network type. Settings>More>Cellular Networks>Preffered Network type. Select LTE and save settings.
- Turn Airplane mode ON and then OFF.
- Reset APN settings. Go to Settings > More > Cellular networks > Access Point Names > Tap Menu > Reset to default.
- Reset Network Settings. Navigate to Settings > Backup & reset > Network settings reset>Reset Settings.
- Remove SIM card and put it back again.
For Wi-Fi issue try these solutions:
- Reset your router.
- Disable Bluetooth.
- Restart your phone.
- Forget network and re-establish a Wi-FI connection.
- Use 2.4 GHz band instead of 5 GHz. It lacks range, but it’s a more stable option.
- Wipe cache partition within Recovery settings.
- Reset phone to factory settings.
After that, your connectivity issues should be long gone. In contrary, if those steps failed to resolve the issue at hand, make sure to report the problem to service or to manufacturer support itself.
That should be it. If you have any additional problems or alternative solutions for the ones presented, make sure to tell us in the comments section below. Thanks for reading and have a good day.
Not possible to wipe down from top of my Huawei P10 mate lite!
Any idea how to resolve?
My Huawei P10 tells me that as from 15 Oct whatsapp needs to update but it won’t let me, it says I can’t go to Google store as my phone doesn’t support it. I cannot use whatsapp anymore or listen to songs,
My Huawei p10 lite just turned off.lts been 5days now.
Mobile Data Issue worked well. Thank you so much!
How to solve a screen lock password problem? It’s doesn’t take my password I’m sure the password is correct but doesn’t go through. I did wipe factory data and allow me to change the password but after 2 or 3 days password not working again.
How to solve Huawei p10 lite shows camera failed when trying to take a foto using WhatsApp?.
Also when trying to share foto to WhatsApp from gallery it says file does not exist in internal storage. Please assist.
Thanks
Has anyone had an issue with the charging port not accepting the charger cable easily?
My P10 Lite is a great phone every other respect but at less than a year old I would expect the charging port to have a bit more durability. I may have to use a rubber band to hold the cable in place if it gets any worse.
Any suggestions?
My p10lite wont backup
My Huawei mate 10 lite puts callers on hold part way through my conversation. How can I stop this?
My p10 lite phone are unable to add conference Call
A number of issues I had with P10 Lite, which included the phone not going idle when not used and short battery life, disappeared after I installed Kapersky Battery Life, an App that prolongs battery life by disabling Apps which run in the background.
It is the best thing I ever made in a long time. The nagging thing now is the phone goes iddle in 15 sec if I take a pause.
Try
-Go to settings/about phone/build number and 7 time click to become developer
-Now, click Force activities to be resizable
After that my phone no more freezing…
Whenever i post a screscreen or screen recording on ig or whats app it gets distorted ??
One of the issues of mine is a corrupt file always comes in my recycle bin or recently deleted files and I’ve deleted it for a thousand times it always comes back after 30 min.. So if you have any solution then guide me..
My p10lite phone also showing no network what to do?
Good day , i have a huawei p10 lite thats not accepting new software and is network blocked please help
Just bought a Huawei P10 lite, been trying to type, password for setting,
it only gives an option to record yet it does not record
Any luck? My iTunes won’t open
You probably have Power saving mode on
You can turn it off in Settings > Batter > Power saving mode
music app on P10lite not working
screen brightness keeps getting dark,,,turned off the auto feature…still keeps happening
My screen keeps shutting off after 2 seconds if not touching it… I’ve changed the sleep mode screen time out and to no avail it still keeps shutting off! Is there any way to fix this?
There are ads displaying on my screen i cant ever enjoy my social media help plz
Hi, I bought my p10 lite last week Tuesday and I literally don’t have anything on my phone as yet, but yesterday I got a notification saying my memory is full. I deleted all my apps (Instagram, Facebook and Snapchat) and my 30 photos and I still don’t have memory.
It directly shut down and stopped working and when it’s on the phone accepted the wifi but non of my phone number nor the emails I tried to open with them my phone didn’t even work and even the saftware didn’t help If I have for me a solution plz help me with it
How do i delete a wrong number on the dual simcard app?
No network my p10lite why this happend
Why can the huawei p10 lite not pair with my tom tom cardio watch
Why can the huawei p10 lite not pair with my tom tom cardio watch
Please Help me. Every time when i unlock cell chorm application automatic open
Please Help me. Every time when i unlock cell chorm application automatic open
You can’t send apps via Bluetooth, Michy 😉
How do I send apps via Bluetooth on P10 lite
You can’t send apps via Bluetooth, Michy 😉
How do I send apps via Bluetooth on P10 lite
well mahomed you should have read the spec!!!!!
well mahomed you should have read the spec!!!!!
Just received my P10 Lite, pretty impressed so far. My concern so far is that the sim 2 slot only has 2G???
Just received my P10 Lite, pretty impressed so far. My concern so far is that the sim 2 slot only has 2G???
What is the proper percentage to recharge my phone?i saw on google that a mobile phone need to recharge from 40% to 80% is it true?
What is the proper percentage to recharge my phone?i saw on google that a mobile phone need to recharge from 40% to 80% is it true?
Do you get a response on screen or little symbol at the top? If so, swipe down from the top and if you see a message notification, press and hold and an a small menu will pop up giving you options. You can silence and block the app and sound and vibrate.
Hope this helps.
Which type of incoming message? Text, Facebook or other. If it’s text and it’s the huawei p10 lite, then while in text screen, click on 3 dots and select settings at the bottom of screen and click on ringtones and vibration and select a ringtone. If that doesn’t work there a little symbol saying restore defaults. That will put everything back to normal. After all is done, turn off your phone and then restart.
I hope this helps.
Do you get a response on screen or little symbol at the top? If so, swipe down from the top and if you see a message notification, press and hold and an a small menu will pop up giving you options. You can silence and block the app and sound and vibrate.
Hope this helps.
Which type of incoming message? Text, Facebook or other. If it’s text and it’s the huawei p10 lite, then while in text screen, click on 3 dots and select settings at the bottom of screen and click on ringtones and vibration and select a ringtone. If that doesn’t work there a little symbol saying restore defaults. That will put everything back to normal. After all is done, turn off your phone and then restart.
I hope this helps.
Hi my husband has a P10 lite and he is not getting an alert sound for incoming messages. Could you tell us what the problem is ?
Hi my husband has a P10 lite and he is not getting an alert sound for incoming messages. Could you tell us what the problem is ?
Why cant I connect to my Garmin watch Fenix 3HR via Bluetooth?
Why cant I connect to my Garmin watch Fenix 3HR via Bluetooth?
My phone just starts vibrating randomly? how can i stop this
My phone just starts vibrating randomly? how can i stop this
This
Hi
When recording on Huawei p10 on the highest resolution.. Che recording always stops after about 30 minutes.. getting the massage table to unlock. An than have to tab to record again.. can get this up to one hour at least somehow?
This
Hi
When recording on Huawei p10 on the highest resolution.. Che recording always stops after about 30 minutes.. getting the massage table to unlock. An than have to tab to record again.. can get this up to one hour at least somehow?
Somewhere along the line I have selected to download big files only over wifi but I want to change it, but dont know where eish! Any help please
Somewhere along the line I have selected to download big files only over wifi but I want to change it, but dont know where eish! Any help please
is there any app, that act like “do not disturb”, but handles the two sims differently?
is there any app, that act like “do not disturb”, but handles the two sims differently?
Touch/is/malfunction /I can’t use/the/space/key/as/it/is/in/the/bottom of/screen which not/working well
Touch/is/malfunction /I can’t use/the/space/key/as/it/is/in/the/bottom of/screen which not/working well
I recieved a lot of texts twice and can’t figure out how to stop that. It doesn’t happen with every text.
I recieved a lot of texts twice and can’t figure out how to stop that. It doesn’t happen with every text.
How do I stop apps closing from background?
How do I stop apps closing from background?
I can’t open my pics, it tries to open then a black cut envelope like, and I can’t send music to my friends on WhatsApp from my music library, for a second it just shows loading then blank page, how can I handle this frustrating problem
I can’t open my pics, it tries to open then a black cut envelope like, and I can’t send music to my friends on WhatsApp from my music library, for a second it just shows loading then blank page, how can I handle this frustrating problem
Skype, Watsapp, etc calls wont come through if phone locked. Push notifications do not work as well. Why I have to always miss calls, messages? It’s a big issue!
Skype, Watsapp, etc calls wont come through if phone locked. Push notifications do not work as well. Why I have to always miss calls, messages? It’s a big issue!
Hi seem to have a touch screen sensitivity problem with some apps have to press repeatedly to get the p10 to respond. Is there a way to get around this thanks..
Hi seem to have a touch screen sensitivity problem with some apps have to press repeatedly to get the p10 to respond. Is there a way to get around this thanks..
Please explain why bad graphics when downloading a movies from tube mate app from P10lite
Bad graphics when downloading a movies from P10 lite phone,is it normal
Please explain why bad graphics when downloading a movies from tube mate app from P10lite
Bad graphics when downloading a movies from P10 lite phone,is it normal
Hey, just bought the Huawei 1
P10 Lite and i noticed that the front camera is like black and White. There is no colour etc. Could you help me? Thanks
Hey, just bought the Huawei 1
P10 Lite and i noticed that the front camera is like black and White. There is no colour etc. Could you help me? Thanks
I have a problem with my earphone jack cannot work and can’t trace even my earphone is inserted…can U help me with this…I just send my phone for repair because of my display problem after that the problem started….
I have a problem with my earphone jack cannot work and can’t trace even my earphone is inserted…can U help me with this…I just send my phone for repair because of my display problem after that the problem started….
I have a problem, when downloading from Google, its say missing sd card. Change to new sd card does not solved the issues. I have to remove my sd card, then it works. Please advise…
I have a problem, when downloading from Google, its say missing sd card. Change to new sd card does not solved the issues. I have to remove my sd card, then it works. Please advise…
Hi, we recently purchased a P9lite. Yesterday an Emui update was done but now we get a msg on the screen to enter pin to unlock data, this happens after the sim pin is entered. How do I get past this as I have no clue what pin I should enter??
Thanks
Hi, we recently purchased a P9lite. Yesterday an Emui update was done but now we get a msg on the screen to enter pin to unlock data, this happens after the sim pin is entered. How do I get past this as I have no clue what pin I should enter??
Thanks
Sometimes the screen doesn’t respond to touch and can be fixed by turning the screen off and on agian. How can I fix it permentally?
Sometimes the screen doesn’t respond to touch and can be fixed by turning the screen off and on agian. How can I fix it permentally?
I have problem connecting to internet data everytime i switch the “Default Mobile Data”. I need to Restart the phone before it can detect the Data Network
I have problem connecting to internet data everytime i switch the “Default Mobile Data”. I need to Restart the phone before it can detect the Data Network
Hi I have P10lite I cant get both my sims to work can u kindly assist?
Hi I have P10lite I cant get both my sims to work can u kindly assist?
Problem with my Hua Wei p10lite at Setting/Display where Sleep cannot work as the icon look dime and disable.
Please advice how to fix it
Problem with my Hua Wei p10lite at Setting/Display where Sleep cannot work as the icon look dime and disable.
Please advice how to fix it
why after I switch off the internet , my phone became lag . and after I turn on the wifi , this phone back to normal . how to.fix it
why after I switch off the internet , my phone became lag . and after I turn on the wifi , this phone back to normal . how to.fix it
there is no back button or exist button on the screen for apps , cant exist from the app
In p10 lite memory is getting overloaded due to wat sap. I just removed Watsap and installed again, still I m facing same problem. Can you please help me to fix this problem.
Delete ur chat and whatsaap data also my file 100% solve
there is no back button or exist button on the screen for apps , cant exist from the app
In p10 lite memory is getting overloaded due to wat sap. I just removed Watsap and installed again, still I m facing same problem. Can you please help me to fix this problem.
Delete ur chat and whatsaap data also my file 100% solve