If you want to turn off RTT or TTY on your Samsung device or any other Android, you should be able to do so either in the Phone app or within system settings. However, if you don’t see the option or can’t interact with the toggle, you might need to update your device or, eventually, reset it to factory settings and start from scratch. Learn more about this below.
How do I turn off RTT or TTY on Samsung?
The RTT or Real-time text is the in-call accessibility feature available on certain Phone/Dialer apps. It allows users with hearing or speech impairments to type and share messages in real time during calls. Without a delay. Bringing the TTY (teletypewriter) device functionality to mobile devices.
However, with RTT or TTY being the accessibility option for people with hearing/speech impairment, it sticks only to text conversations and there’s no sound. If you have it enabled and want to make a standard voice call, you won’t hear anything. Having it enabled if you don’t require it or rely on it is far from ideal.
So, with that in mind, there are a few ways to disable RTT/TTY on your Android and the first place to look is the Phone app. Here’s how to disable RTT/TTY on Android devices:
- Open Phone.
- Tap on the 3-dots menu and open Settings.
- Tap Accessibility.
- Select RTT or TTY and turn it off.
You also have a few choices when using RTT/TTY as they come with TTY Full, TTY VCO, and TTY HCO. The VCO mode is for hearing-impaired users that can send voice messages, and the HCO is the opposite: for users with a speech impairment that can hear voice messages but need to type out responses.
Alternatively, you would want to navigate to Settings > Accessibility and look for RTT/TTY under Hearing. If you want to enable this option again, follow back the path mentioned above and enable it. Also, if the option to enable RTT or TTY is missing, we suggest downloading an alternative Phone app. We recommended using Google Phone where you should be able to control this functionality. But, you can use other alternative apps of your choice.
Many Samsung users reported the problem where they just couldn’t disable this feature at all. For some of them, the RTT was enabled by default and they couldn’t toggle it off. If that’s the case with you, too, make sure that your system is up to date (in the hope of a patch fixing the problem), or back up everything and go for the factory reset. Also, some suggest disabling Wi-Fi calling, although that might not work for everyone.
Thank you for reading and make sure to leave your thoughts in the comments section below. As always, we look forward to hearing from you.
Editor’s note: This article was initially published in July 2022. We made sure to revamp it for freshness and accuracy.
You should be able to locate settings where you can disable or enable RTT in the Phone app or in Settings > Accessibility > Hearing impairment.
You can turn off RTT/TTY on your iPhone by navigating to Settings > General > Accessibility and then, under the Hearing section, select RTT/TTY. Just toggle it off to disable it.