Android 10 officially came out in September 2019 with no groundbreaking improvements and a bit different aesthetic approach. Now, we all know about Android fragmentation and the fact that some OEMs still haven’t updated numerous supported devices. But, one possible reason for that is polishing. And some Android 10 users reported various Wi-Fi issues.
If you have any Wi-Fi issues on Android 10, make sure to check the steps we provided below and, hopefully, resolve the problem.
Table of contents:
- Forget the network and connect again
- Check your router/modem
- Disable Bluetooth temporarily
- Check Network settings
- Reset Network settings to default values
- Stick to 2.4GHz frequency for the time being
- Update the firmware on the router and phone
- Reset your device to factory settings
Wifi not Working on Android Phone but Working on other Devices
If you can’t connect to Wi-Fi after updating to Android 10, make sure to reboot your phone and router. Alternatively, you can switch to 2.4GHz Wi-Fi frequency and update your router’s firmware.
Check these and other troubleshooting steps below.
Solution 1 – Forget the network and connect again
The first step in order to fix connectivity issues on Android 10 is to forget the network and try reconnecting again. Additionally, restart your phone and router. Some kind of IP conflict might be the cause of the problem and, by following the aforementioned steps, you should be able to address the problem most of the time.
Follow these steps to forget and reconnect to your wireless network:
- Enable Wi-Fi from the Quick Access bar.
- Open Settings.
- Open Wi-Fi or Network Settings > Wi-Fi.
- Select the troubled SSID and tap Forget Network.
- Reboot your device.
- Connect to your SSID and enter the password.
Solution 2 – Check your router/modem (disable WPA + WPA2)
Most reports point out that every other device connects without issues except their smartphone. This is, most of the time, caused by the device itself. However, for the sake of troubleshooting, we can also suggest inspecting your router settings.
Google how to enter your router settings and ensure that your smartphone’s MAC address is not blocked. Additionally, some users suggest disabling WPA + WPA2 security and sticking to just WPA. Alternatively, you can disable passwords completely for your SSID just to check it out.
Finally, you can also reset your router to factory settings and look for improvements. If your smartphone still won’t connect to Wi-Fi after these steps, continue to the next step.
Solution 3 – Disable Bluetooth temporarily
This might sound weird but if it works, it works. Some users managed to connect to wireless as usual, without any issues, by simply disabling Bluetooth. It seems that there’s a bug on certain models (Pixel devices among others) that appeared after the Android 10 update.
And, weirdly enough, disabling Bluetooth while on Wi-Fi worked like magic. In case NFC is available, we recommend disabling it, too. Give it a try and look for a resolution.
Solution 4 – Check Network settings
The next step is to thoroughly inspect the Network settings on your device. Make sure to use randomized MAC and DHCP. Additionally, disable proxy if there’s any.
You can find the aforementioned settings by navigating to Settings > Wi-Fi or Settings > Network Settings > Wi-Fi. If you had to change some of the settings, reboot your device and try reconnecting.
Solution 5 – Reset Network settings to default values
One of the steps that are frequently recommended is resetting your network settings to factory values. This will remove saved SSIDs and paired devices (via Bluetooth) but it should address the problem at hand.
If you are unsure how to reset Network settings on Android, follow the steps below:
- Open Settings.
- Choose System or General Management.
- Tap Reset.
- Then select Reset Network Settings.
- Confirm the selection.
Solution 6 – Stick to 2.4GHz frequency for the time being
Another important thing to consider is that some affected users were not able to address the problem until they switched their router to 2.4GHz frequency instead of the 5GHz one. It seems that, after the Android 10 update, the 5GHz frequency Wi-Fi stopped working.
So, navigate to your router settings again and enable the 2.4GHz mode instead of the 5GHz one. At least for the time being.
Solution 7 – Update the firmware on the router and phone
As we already stated, this is in most cases the problem with the device. The problem is caused by the major Android update which is Android 10. Thanks to a community, it seems that Google patched the problem that occurred on Pixel devices.
In addition, it might be that the router is not up to date so we recommend updating its firmware as well. Check your router settings and update the firmware to ensure that the latest firmware version is installed.
Solution 8 – Reset your device to factory settings
Finally, if none of the previous steps helped you address the problem at hand, you can try and reset your device to factory settings and start from scratch. We are aware that this might be a time-consuming procedure and you’ll lose all of your data from the internal storage in the process.
Sadly, it’s the last thing we can recommend. If you are not sure how to reset your device to factory settings, make sure to follow the instructions below:
- Back up your data from the internal storage (photos can be saved to Google Photos, and other media can be saved to an external storage or a PC).
- Navigate to Settings > System > Reset.
- Select Factory data reset.
- Follow the instructions to reset your device to factory values.
And, with that, we can conclude this article about Android 10 Wi-Fi issues. Thank you for reading and make sure to share any alternative solutions we forgot. The comments section is just below.