Google Maps is unpredictable. It will be your friend and trustful guide 99 times out of 100, but there’s always one time when it will turn into a trickster and lead you to a dead-end or completely out of the way. Showing you the wrong turn one time isn’t a big deal. But what if it turns completely against you and stops showing directions altogether? Some users reported that Google Maps are not showing the route on Android.
Luckily, there’s a solution in case Google Maps stops showing directions. So, don’t panic. Instead, check out the following workarounds.
- Reset Google Play services
- Clear the cache
- Make sure the Location is on
- Check the Internet connection
- Calibrate your compass
- Enable the High Accuracy mode
- Download offline maps
Google Maps not showing directions
If you can’t get Google Maps to show a route and give you directions or the app is not working, make sure to reset Google Play Services, check the location settings and internet connection, calibrate the compass, or try with Offline maps.
You can also try to reinstall Google Maps. Follow the instructions below to learn what you need to do.
Solution 1 – Reset Google Play services
Like any other Google app, Google Maps is tightly connected to Google Play Services. So, if the services aren’t functioning properly, you won’t be able to use Google Maps to the fullest, with most features out of order. In this case, the directions.
The easiest solution is to reset the Google Play services. And here’s how to do that:
- Go to Settings.
- Head over to Apps or Apps Manager (depending on your phone). If you can’t find it, simply search for installed apps in the Settings search bar.
- Locate Google Play Services in the Apps Manager (if you can’t find it, choose Show all apps or Show system services from additional settings).
- Tap Google Play Services and choose Clear data.
- Wait for the process to finish, and sign in to the Play Store once again.
Solution 2 – Clear the cache
I know you hate when you see clearing the cache as one of the offered solutions, but it works. Sometimes. Anyway, it won’t hurt if you try clearing the cache. You can either resolve the problem or stay where you are.
Now that we’re over this, let’s move on to the actual work. Here’s how to clear the Google Maps cache in Android:
- Go to Settings > Apps Manager (as explained above).
- Find Google Maps and tap it.
- Open Storage.
- Tap Clear cache.
If clearing the cache doesn’t resolve the problem, you can also try clearing data altogether. However, keep in mind that deleting all data will erase all your offline maps, so only do this if you have internet access.
Solution 3 – Make sure the Location is on
Here’s a quick one. The Location service needs to be running for Google Maps to draw directions from the server. So, go on and make sure the Location service or GPS is enabled. You can easily enable this service by tapping its shortcut in the top settings panel.
Alternatively, you can open Settings > Location and enable it there. There, you’ll be able to see all apps that have permission to access your location and certain options that are worth enabling. Also, we recommend enabling the Precise Location option when using Maps.
Solution 4 – Check the internet connection
Unless you’re navigating an offline map, Google Maps won’t work without a stable internet connection. So, just make sure you’re properly connected to the internet before moving on to another solution.
Solution 5 – Calibrate the compass
Google Maps will almost exclusively point you in the wrong direction if the compass isn’t calibrated properly. So, if none of the above-mentioned solutions resolved the problem, make sure to calibrate or re-calibrate the compass.
Here’s how to do that:
- Open Google Maps.
- Tap the blue dot that indicates your location.
- Follow the on-screen instructions (make a figure 8 with your phone).
Solution 6 – Enable the High Accuracy mode
There’s one more thing you can do to ensure Google Maps receives as accurate signals as possible. And that is enabling the High Accuracy mode. Here’s how to enable this mode:
- Go to Settings.
- Tap Location.
- Go to Mode, and enable High Accuracy.
- Alternatively, find Google Location Accuracy and enable it.
Bonus: Download offline maps
To avoid connection problems in the first place, you can always download the offline maps of the area you’re navigating. Having offline maps requires neither GPS nor an internet connection, so it’s a perfect solution for roaming foreign cities, where you have limited internet availability. At least you’ll get a good old map on your smartphone.
To download the offline map, go to Google Maps > Settings > Offline maps. Select the area you want to download and you’re good to go.
Just keep in mind that offline maps are quite limited compared to ‘regular’ maps. For instance, you’ll only be getting driving directions instead of walking or cycling, and you won’t have traffic info, alternate routes, or lane guidance.
That’s about it. I hope at least one of these solutions helped you resolve the problem with Google Maps not showing the route, and that you don’t feel like you’re in a maze anymore.
Editor’s note: This article was originally published in April 2019. We made sure to revamp it for freshness and accuracy.